My gorgeous Volks SD Rose arrived on Thursday and she's even more beautiful in person than all the official and owner pictures I've drooled over! I took my time unpacking her, and her numerous costume pieces. The Baby the Stars Shine Bright outfit is simply magnificent in its many details.
All was perfection until I realized that I had two RIGHT shoes! ARRRRRRGHHHH! So I tried calling Volks USA, but got no answer. Next step was to email them, and send one to Customer Service in Japan too. Then I got onto DoA (Den of Angels) and posted my problem there, asking everyone with this outfit to check and see if any of them have two left shoes. Most everyone has been great about it except for one nasty member who felt I was rude to PM them, as if I was asking to buy the outfit from them, or seeking something for free. What a jerk! Their message actually had me tearing up, I guess I just never expected such negativity. But some people are just stupid and rude, even in the doll world, and I was already upset about the shoe situation. Which is a small thing on the scale of disasters, and I did reach a nice woman at Volks USA on Friday afternoon! She told me they had received my email, and were trying to find a way to fix my footwear problem. So I'm keeping my fingers crossed that Volks will send me a replacement pair, or at least one left shoe! ;)
On a happy note, the weather is supposed to be nice this weekend so I'm going to try and get some picture of my new girl! Thankfully the Doll Heart shoes I won on YJ, that caused me a bit of worry while waiting for them to show up at Rinkya's warehouse, fit my Rose perfectly! Not only that, but I've got both a right and a left...YAY!! So no playing Cinderella afterall. :)
All was perfection until I realized that I had two RIGHT shoes! ARRRRRRGHHHH! So I tried calling Volks USA, but got no answer. Next step was to email them, and send one to Customer Service in Japan too. Then I got onto DoA (Den of Angels) and posted my problem there, asking everyone with this outfit to check and see if any of them have two left shoes. Most everyone has been great about it except for one nasty member who felt I was rude to PM them, as if I was asking to buy the outfit from them, or seeking something for free. What a jerk! Their message actually had me tearing up, I guess I just never expected such negativity. But some people are just stupid and rude, even in the doll world, and I was already upset about the shoe situation. Which is a small thing on the scale of disasters, and I did reach a nice woman at Volks USA on Friday afternoon! She told me they had received my email, and were trying to find a way to fix my footwear problem. So I'm keeping my fingers crossed that Volks will send me a replacement pair, or at least one left shoe! ;)
On a happy note, the weather is supposed to be nice this weekend so I'm going to try and get some picture of my new girl! Thankfully the Doll Heart shoes I won on YJ, that caused me a bit of worry while waiting for them to show up at Rinkya's warehouse, fit my Rose perfectly! Not only that, but I've got both a right and a left...YAY!! So no playing Cinderella afterall. :)


